We maintain long-term, transparent, and reliable relationships with our suppliers. That is why we prioritize efficiency in our collaboration by using the Onventis eProcurement platform to accelerate and optimize our business processes, thereby ensuring that information is up-to-date and clearly organized.
We handle all procurement processes – from procure-to-pay and source-to-contract to supplier management – internationally via Onventis. Additional areas and processes are continuously integrated into this central platform to ensure reliable and secure data exchange.
To facilitate collaboration, we expect our suppliers and service providers to use Onventis. This allows both parties to benefit from a clear, fast, and reliable flow of information.
We work digitally
In consultation with the responsible lead buyer, suppliers have the option of providing catalogs or integrating their own online store via the OCI interface. In addition to catalog provision, we are increasingly utilizing automated ordering processes. These include the digital processing of order confirmations as well as the independent submission of service reports by service providers.
Tenders are typically conducted digitally. Once the tender process begins, participants receive an email containing a link through which they can submit their bids directly. Detailed information on how to participate in a tender is provided by the relevant contact person in the purchasing department.
Supplier Management
Suppliers and service providers register online and manage their own master data.
Standardized questionnaires are provided – for example, upon initial registration, annually, or for specific inquiries. This ensures that up-to-date information on the respective companies, their activities, and developments is always available.
To meet audit requirements and support our supplier management, relevant documents and certificates are managed centrally across the group. Suppliers and service providers can showcase their capabilities and qualifications, as well as independently upload and regularly update company-specific certificates and documents.
Following initial training and support, suppliers are responsible for maintaining their valid documents so that they are available at all times.
To identify our best and most efficient suppliers and service providers, we conduct an evaluation once a year. In addition to the Purchasing department, Quality Management and other departments also participate in this process. The surveys are sent digitally to all evaluators and are completed individually. The system weights the individual results and calculates an overall score, which we make available to our suppliers directly via the platform.
More detailed information on the evaluation process, criteria, and evaluation standards can be found here.